Office of the Vice President
The Division of Information Technology is committed to offering useful, reliable, and often leading-edge technology and library services supporting Texas State University’s mission and goals.
As important as the investments in technology and library projects have been, at our core, the IT Division remains a service organization grounded in the philosophy we should use our skills and expertise to serve others. We are here to directly help students succeed, and indirectly through our support to faculty and staff.
Our commitment to customer service is reflected in the new IT Assistance Center service centers on the first floor of the Albert B. Alkek Library in San Marcos, and the third floor of the Avery Building on the Round Rock Campus.
In addition to our customer service core, we are also committed to continually innovating to improve our outcomes. Some examples of our innovations in the past few years are:
- Moved the university learning management to a modern Canvas system.
- Offered new and improved remote connectivity services such as Zoom and Teams, including Teams-based soft phones.
- Built a modern TXST Mobile app to serve students, faculty, and staff on the go.
- Moved many of our technology services to the cloud, offering significantly more storage space and reliability. Among those is Microsoft 365, which serves as the heart of productivity for the university with long-standing tools like Word, Excel, and PowerPoint and new, exciting technologies like Teams, Stream, and Power Automate. Microsoft also hosts the university’s BobcatMail system through Outlook.
- Opened Alkek One, the new tech/high-tech center on the first floor of the Alkek Library in San Marcos. It includes centers for design, GIS data research, audio and video production, and virtual, augmented, and mixed realities.
- Created a Technology Innovation Office, focusing on researching and applying innovative technology solutions to academic and administrative processes.
- Expanded The Wittliff Collections, which offers galleries, exhibitions, events, and research opportunities featuring a treasure trove of Southwestern culture. The collections include writings and books, photography, and important historic items and documents. The newest addition, the Texas Music Collection, was founded in 2017 and is already home to important collections of materials from and about Willie Nelson, Jerry Jeff Walker, and Ray Benson.
- Expanded the Round Rock Campus Library.
- Built the Archives and Research Center to house important documents in a secure, climate-controlled environment that allows for in-depth research.
- Upgraded the technology in dozens of classrooms, including adding cameras to make distance learning a live experience.
In January 2021, Texas State University Libraries officially became the 125th member of the Association of Research Libraries (ARL), a prestigious membership reflecting our commitment to supporting research, learning and scholarly communication.
Looking ahead, our challenge lies in continuing to implement solutions and innovations that keep Texas State a leader in higher education.
I'd love to hear about your experiences with university technologies, libraries, and IT Division customer service, as we continue to innovate. You can reach me by email at firstname.lastname@example.org.
Provide the university community with effective, reliable, and secure technology and library services, backed by excellent customer service, to support the university's academic, research, and administrative goals.