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Office of the Vice President

The Vice President for Information Technology and CIO, Kenneth Pierce
Kenneth Pierce, Vice President for Information Technology and CIO


The Division of Information Technology is home to hundreds of staff members whose goal is to “provide the university community with effective, reliable, and secure technology and library services, backed by excellent customer service, to support the university’s academic, research, and administrative goals.” 

Our commitment is grounded in the philosophy that we should use our skills and expertise to serve others. A focus on quality customer service is at the heart of our mission, and the university experiences it every day, whether you are a student getting the assistance of a research librarian, a professor setting up your class with the latest technologies, a staff member looking to purchase software, or the hundreds of other ways we offer services and support.

We are responsible for many important projects, including the campus network, massive library research databases, and online course development. Our services to campus include maintaining the enterprise software behind university administrative systems, Microsoft Office 365, and the TRACS learning management system used by every one of our nearly 40,000 students and faculty. We are committed to robust project management processes to guarantee our major projects serve the university well.

We are also committed to supporting students, faculty, and staff with education and information. Our research librarians are exceptional. Our instructional designers win awards on a regular basis, for themselves and the departments and faculty they assist. Our IT Assistance Center serves hundreds of people every day, helping them understand and fix problems and get the most out of our systems. Our communications team offers websites, emails, social media, and many other ways to educate students, faculty, and staff, about what we do and how we can help them succeed.

I'm very proud of the people I work with and their efforts to make Texas State a better place. I hope you experience the same positive feelings when you interact with them. I'd love to hear about your experiences, good or bad, as we continue to strive for better. You can reach me by email at

Our Mission

Provide the university community with effective, reliable, and secure technology and library services, backed by excellent customer service, to support the university's academic, research, and administrative goals.

Departments within the Vice President's Office

IT Business Operations offers business services and consultation for the IT Division and the university and communication and marketing for the IT Division. Learn more

The Special Assistant to the Vice President is the Americans with Disabilities Act (ADA) coordinator for electronic resources for the university, including training and enforcement of ADA rules in software and on campus websites.

Contact the Vice President's Office

Phone: 512.245.9650