Microsoft Teams includes two technologies that may be used separately or together to provide customized call routing for departmental or shared lines.
Microsoft Teams
Microsoft Teams is a unified communication and collaboration platform that combines persistent chat, video meetings, file storage, and application integration.
FindTime
FindTime is a Microsoft Outlook add-in tool used to propose meeting times and find what time best works for everyone.
- Find the best times: FindTime shows what days and times work the best for you and the attendees when available using free/busy data.
- All attendees vote: Propose your selected times to all attendees and allow everyone to vote and quickly come to a consensus.
- ...and you’re done! FindTime sends out the meeting invite on your behalf.
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Onboard Your Team
- Create Your Team
- Change Your Status
- Create a Channel
- Customize and Manage Your Team
- Add/Remove Members
- Add Guests
- Add Team Owners
- Manage Channels
- Team Settings
- Manage and Add Apps
- Archive Team
Teams and Channels
- Add Tab
- Favorite Channel
- Hide/Show Channel
- Customize Notifications
- Reply to a Message
- Like/Save a Message
- Start a New Conversation
- Get Someone's Attention
- See Where You've Been Mentioned
- Work on a File Together
- Get/Copy Channel's Email
- Forward Email to a Channel
- Create a Plan
Teams Meetings
File Share Alerts
Install
Phone Calls
- Setup and Check Voicemail
- Calls To and From Your Computer
- Calls To and From Your Mobile Device
- Transfer a Call
- Start a Call from a Teams Chat
Video Training
- Quick Start
- Intro to Teams
- Set Up and Customize
- Collaborate in Teams and Channels
- Posts and Messages
- Change Your Background
- Upload and Find Files
- Start Chats and Calls
- Manage Meetings
- Set Up and Attend Live Events
- Apps and Tools
- Manage Team Schedules with Shifts
- Manage Activity Feed
- Use Teams with a Mobile Device
Teams on LinkedIn Learning