Automatic Call Distributor (ACD) Phones

An Automatic Call Distributor (ACD) phone is a system that distributes incoming calls to a specific group of phones or agents based on a customer's menu selection, incoming telephone number, or time of day. If your department is in need of an ACD phone, please contact ITAC to get started.

  • Available to: Faculty and Staff
  • Where to use: Texas State phones
  • Cost: Varies